ISO/TS 16949:2002 Automotive Quality

Quality Cost and Delivery and Customer satisfaction, is the driving force
for suppliers to achieve third-party registration to the global automotive
quality system ISO/TS16949:2002.
Many automotive customers subscribe to this system, and are mandating or
urging its implementation by their suppliers. In many situations, compliance
with, or registration to ISO/TS16949 will become a pre-requisite to supplying
the automotive sector.
Qualico can provide in-company Consultancy and Training in the following:
Advanced Product Quality Planning (APQP)
This is a methodology which embodies many elements of ISO/TS 16949, including
the need for a multidisciplinary approach, and a clear understanding of customer
specific requirements. A key aim of this process is to ensure that customer
requirements are completely satisfied.
Failure Mode and Effects Analysis (FMEA)
FMEA is a tool which assists a multi-disciplinary team to evaluate the
potential failure modes associated with a product, process, or machine/tooling,
and to implement improvement actions. necessary.
Measurement System Analysis (MSA)
MSA involves the use of statistical procedures to evaluate the variation in a
measurement or evaluation system. The key focus is on meeting customer needs.
The measurement systems used to evaluate the performance of a process, and to
determine the conformity of product.

Production Part Approval Process (PPAP)
PPAP is a key activity in the process of introducing new products. At this
stage that the supplier is required to demonstrate that they are able to fully
satisfy the customer’s needs.
Statistical Process Control (SPC) – Foundation Level
This course explains the basic concepts of SPC, and illustrates why it is a
key tool for controlling and improving a process.
Statistical Process Control (SPC) – Advanced Methods
There are many process situations which, in the context of SPC, present
problems, or even appear to be unsuitable for the application of SPC. This
course will enhance the existing knowledge and skills of personnel, and enable
them to extend the application of SPC methods.
Structured Problem Solving (8D)
This course comprises a comprehensive programme of problem-solving/continuous
improvement tools and techniques, presented in a manufacturing context.